Dedicated to Support.

We understand the absolute importance of maintaining an efficiently operating practice.
Our support services are here to ensure your practice is at its best, year round.

Customer Service

Our skilled and dedicated Ophthalmic Customer Service team are at the ready, with our hotline open from 8am to 6pm, Monday to Friday. We also provide ease-of-access through our Express Order forms, making it easy and convenient to order replacement consumables.

Technical Service

Our Technical Service division of factory trained technicians are highly experienced and are here to support you and keep your practice running.

Practice Layout & Design

Practice design can play a crucial role in efficient patient flow & practice efficiencies. With over 50 years of combined experience, we are pleased to offer a consultative approach to helping you optimise patient flow and clinical efficiencies.

Marketing Services

Unsure of how to promote your new diagnostic capabilities? Our in-house Marketing team can advise on digital marketing best practice within the healthcare landscape.

On-going Training & Support

We want to ensure you get the most out of your new technology, after-all it’s a significant investment. Our product specialists offer follow-up training and user-support to assist in the operation and functions of all the equipment we provide.

Capacity & Coverage

With dedicated Sales and Technical Service representation based in every one of our offices in Sydney, Melbourne, Brisbane, Adelaide, Perth & Auckland we’ve positioned ourselves to be at the ready to support you and your practice. We also have additional Technical Service support based out of Townsville and Hobart, providing rapid response to the more remote regions of Australia.

Dedicated to Support.

Marketing Services

Our Product Ranges

Want to get in touch with us?